UK Seniors Are Saving Big on Internet & TV—Here’s How

For seniors in the UK, staying connected with loved ones and enjoying on-demand entertainment doesn’t have to break the bank. BT and EE offer budget-friendly TV and internet bundles tailored to older adults who value simplicity, affordability, and great customer service.

44 Helpful Online Resources for Seniors | British Seniors

Why BT & EE Are Ideal for Seniors

BT (British Telecom) and EE (formerly Everything Everywhere) have partnered to offer some of the most senior-friendly internet and cable TV packages on the market. Whether you’re retired, semi-retired, or just need a reliable connection with clear pricing, these providers tick all the boxes.

Benefits include:

  • No confusing extras or hidden fees
  • 24/7 UK-based customer service
  • Inclusive landline plans with free evening and weekend calls
  • Optional add-ons like Netflix, Amazon Prime, or Sky Cinema
  • Home tech installation services, ideal for less tech-savvy users

Internet Packages for Seniors

BT and EE both provide Fibre Essential or Fibre 1 broadband packages at competitive rates. For seniors who primarily use the internet for email, browsing, video calls, or light streaming, Fibre Essential (36Mbps) is more than sufficient.

BT Fibre Essential

  • Average speed: 36Mbps
  • Price: Around £28/month (with phone line)
  • Unlimited usage
  • Free router & setup deals often available

EE Fibre 1 (with BT Line)

  • Average speed: 50Mbps
  • Price: Approx. £29–£31/month
  • Includes EE loyalty discounts for existing mobile customers
  • Enhanced parental and content controls

TV + Internet Bundles for Seniors

BT TV offers flexible TV packages that can be added to any broadband plan. This includes Freeview, Now TV, Netflix, and sports add-ons, all of which can be paused or adjusted monthly—ideal for retirees on a fixed budget.

Popular BT Bundle:

  • Fibre + Entertainment Package
  • Includes: Fibre 1 broadband, 100+ channels via NOW TV Entertainment, AMC, catch-up TV
  • Approx. £47/month

EE TV Add-On Option:

  • EE customers can stream TV via Apple TV 4K
  • Access to BT Sport, BritBox, Netflix
  • Cost: As low as £10/month extra

BT Home Essentials Plan (For Low-Income Seniors)

For seniors on Pension Credit, Universal Credit, or similar benefits, BT’s Home Essentials Plan offers huge savings:

  • Fibre broadband for just £15/month
  • Includes phone line with 700 minutes of calls
  • No exit fees
  • Price is locked in for the duration of the contract

Eligibility: Must be receiving qualifying government benefits

How to Get the Best Deal

  • Call BT or EE directly and ask about senior rates or loyalty offers
  • Check MoneySavingExpert or Uswitch for bundle deals
  • Join Which? or Age UK to access special discount codes
  • Combine your BT broadband with EE mobile service to save £5–£10/month

Avoiding Common Mistakes

  • Don’t overpay for speed you won’t use. A basic Fibre plan is enough for email, browsing, and YouTube.
  • Avoid third-party resellers who tack on fees. Always buy direct from BT or EE.
  • Know your contract length (most are 24 months) and mark renewal dates.
  • Use BT or EE’s free digital guides for setting up your equipment.

What’s Coming in 2026?

Both BT and EE are preparing to phase out copper landlines in favour of full fibre and digital voice services. This means clearer calls, faster internet, and more reliable home phone services—particularly useful for emergency contact systems used by many older adults.

FAQ

Q: Can I get help installing my router and TV box?

Yes, BT offers home setup for a small fee, and sometimes free during promotions.

Q: Are there age-based discounts?

While not directly age-based, BT’s Home Essentials covers most seniors receiving benefits.

Q: Can I add Netflix or BritBox?

Yes, both can be bundled easily with BT or EE TV options.